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020 7613 9123

All other enquiries:

020 7613 9000

Text phone:

18001, then dial the number

Employer survey (email: employer@hackney.ac.uk)

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Hackney Community College aims to provide clients with the best possible service and to ensure that the training offered meets their needs. In order to evaluate the level of satisfaction of employers and to enable us to improve, it would be helpful if you could answer the following questions.

How do you rate the performance of Hackney Community College on a scale of 1 – 10 where 1 = disagree completely and 10 = agree completely?

Rating the training you received

1. HCC understood your organisation’s training needs: 1 2 3 4 5 6 7 8 9 10
2. I was kept up-to-date with the progress of my employee: 1 2 3 4 5 6 7 8 9 10
3. Offering training and/or assessment in a flexible way to meet your business needs: 1 2 3 4 5 6 7 8 9 10
4. Offering training and/or assessment in a flexible way to meet employees needs: 1 2 3 4 5 6 7 8 9 10
5. The visits were well planned and effective: 1 2 3 4 5 6 7 8 9 10
6. HCC communicated effectively with you throughout the process: 1 2 3 4 5 6 7 8 9 10
7. The quality of the resources associated with the training/assessment undertaken was good: 1 2 3 4 5 6 7 8 9 10
8. I was satisfied with the services I received from HCC and their overall efficiency in their dealings with my organisation: 1 2 3 4 5 6 7 8 9 10
9. The training/assessment was high quality: 1 2 3 4 5 6 7 8 9 10
10. The training programme matched your business needs and reflected up-to-date practices: 1 2 3 4 5 6 7 8 9 10
11. I was satisfied with the support given to my employee(s) during the programme: 1 2 3 4 5 6 7 8 9 10
12. I was satisfied with the support offered if any additional needs were identified: 1 2 3 4 5 6 7 8 9 10
13. The training met the needs of our organisation: 1 2 3 4 5 6 7 8 9 10
14. I would recommend HCC to others: 1 2 3 4 5 6 7 8 9 10

Apprenticeships (if applicable).

15. I was satisfied with the role of HCC in the recruitment of learners: 1 2 3 4 5 6 7 8 9 10
16. I was satisfied with their role in assisting learners overcome problems: 1 2 3 4 5 6 7 8 9 10
17. I was satisfied with the support given to the NVQ delivery: 1 2 3 4 5 6 7 8 9 10
18. I was satisfied with the support given to the Key Skill delivery: 1 2 3 4 5 6 7 8 9 10
19. I was kept up to date with the progress of my learners: 1 2 3 4 5 6 7 8 9 10
20. I had an opportunity to input into learner progress reviews: 1 2 3 4 5 6 7 8 9 10
21. The apprentice was suitable for the job role: 1 2 3 4 5 6 7 8 9 10
22. I received timely feedback about attendance: 1 2 3 4 5 6 7 8 9 10
23. I would take another apprentice: 1 2 3 4 5 6 7 8 9 10

Organisational/Business Impact.

24. There were significant benefits to my organisation as a result of this training: 1 2 3 4 5 6 7 8 9 10
25. The programme developed my employees competence in the workplace: 1 2 3 4 5 6 7 8 9 10
26. Improved retention in the workplace: 1 2 3 4 5 6 7 8 9 10
27. Health and safety practice: 1 2 3 4 5 6 7 8 9 10
28. Improved staff morale: 1 2 3 4 5 6 7 8 9 10
29. Customer satisfaction: 1 2 3 4 5 6 7 8 9 10
30. Staff satisfaction and motivation: 1 2 3 4 5 6 7 8 9 10
31. Productivity: 1 2 3 4 5 6 7 8 9 10
32. Financial: 1 2 3 4 5 6 7 8 9 10
33. Other – please specify: 1 2 3 4 5 6 7 8 9 10

Your details

Other comments: Thank you for completing this survey You are entitled to remain anonymous; however we are happy to assist you with all your future training needs.
Would you like us to contact you?: Yes No; If yes, please complete your details below:
Name
Date
Telephone no
Email address
Company
Address
Date
Would you be willing to take an apprentice?: Yes No

Getting in touch...

Hackney Community College

Telephone

Course information: 020 7613 9123
All other enquiries: 020 7613 9000
Text phone: 18001, then dial the number

Email

info@hackney.ac.uk