Cleaning (email: employer@hackney.ac.uk)

Cleaning Operators Proficiency Certificate (COPC)

This is a practical course which develops operative’s skills and sets operative’s standards to carry out cleaning tasks in a safe, efficient and effective manner. We can offer training at the college or within your work place.

Who should go on this course

The course is for people working within the cleaning and hospitality industry

Course content

• AA1 Chemical competence
• AA2 Machines: Safe use and care
• AA3 Storage of equipment
• A1 Mop sweeping
• A2 Single solution mopping
• A3 Two solution mopping
• A4 Buffing
• A5 Spray cleaning
• A6 achine scrubbing and drying
• A7 Strip, dry and reapply emulsion polish
• A9 Bonnet mopping
• A15 Cleaning of stairs, landings balustrades and handrails
• A16 Drum sanding
• B1 Suction cleaning
• B2 Spray extraction
• B3 Dryfoam shampooing
• B4A Wet shampooing
• B5 Carpet skimming
• C2 Wall washing
• C3 Window cleaning
• C5 Graffiti removal
• D1 Dust, damp wipe, wash polish application
• D3 Cleaning toilets, wash hand basins, urinals, washroom furniture
• D4 Cleaning baths, showers, bidets, washroom furniture
• E3 Cleaning personal computers
• E4 Cleaning lifts
• E5 Cleaning telephones
• F1 Litter picking
• F2 Wastes clearance
• F4 Body fluid spillages and contaminated items
• G1 Microfibre dry mop sweeping
• G2 Microfibre damp flat mopping
• G3 Microfibre dry dusting, damp wiping, drying & polishing, buffing
• G4 Microfibre cleaning stairs, landings, balustrades and handrails
• G5 Microfibre cleaning toilets, wash hand basins, urinals and washroom furniture
• G6 Microfibre cleaning baths, showers, bidets and washroom furniture
• G7 Microfibre wall cleaning
• G8 Microfibre high level cleaning
• G9 Microfibre window cleaning
• G10 Microfibre cleaning telephones

Course duration

3 days but can vary according to tasks selected.

Exam

There is a practical assessment in college or workplace.

Course date

Throughout the year

Venue

Either at your premises, or at Hackney Community College:

Shoreditch Campus

Falkirk Street

London

N1 6HQ

Directions to Hackney Community College

Call 020 7613 9430 or email employer@hackney.ac.uk to enrol

To print this course information, download the PDF on the right hand side of this page.

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Cleaning and Support Services Apprenticeship

This Apprenticeship is aimed at people who are working in a cleaning capacity in a range of sectors, from factories to offices, who need to improve their skills or gain a nationally accredited qualification.

The course covers all the practical cleaning tasks including floor maintenance, as well as generic skills and knowledge required such as health and safety, promoting customer service and teamwork.

The programme consists of:

• Level 2 Certificate in cleaning and support service skills
• Level 2 Certificate in cleaning principles
• Maths and English at level 1

Core units include:

• Health and Safety
• Working with customers and others
• Waste (routing and non routine)

Optional units include:

• Prepare for and carry out interior and washroom cleaning
• Deep cleaning
• Periodic cleaning of soft floors and furnishings
• Periodic cleaning of hard and semi-hard floors
• External cleaning
• Manual street cleaning
• Mechanised street cleaning
• Glazed surfaces
• Water fed poles
• Work at heights
• Carry out maintenance and minor repairs
• Clean high risk areas
• Clean confined spaces
• Clean food areas
• Cleaning of specialist electronic equipment
• Internal cleaning of passenger transport

Entry requirements

You must be working in a cleaning capacity.

Possible next step

Level 2 Certificate in Cleaning Science, Introductory Certificate in Team Leading, Certificate in Team Leading or Level 3 Diploma in Cleaning Services Supervision.

Length of course

Average length is 12 months

Call 020 7613 9430 or email employer@hackney.ac.uk to enrol

To print this course information, download the PDF on the right hand side of this page.

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