Business Administration (email: employer@hackney.ac.uk)
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Business Administration NVQ Level 2 (OCR)
This programme is designed to reflect the work of administration staff across a wide range of industries and types of organisation.
Who should go on this course?
The course is aimed at people who work as part of a team and ensure the provision of information and resources to others. It is ideal for people who are working with some autonomy and personal responsibility.
Units include
Carry out your responsibilities at work
Work within your business environment
Optional units
You must choose a minimum of 3 of the following:
- Maintain customer relations
- Manage diary systems
- Organise business travel and accommodation
- Deal with visitors
- Store, retrieve and archive information
- Research and report information
- Organise and support meetings
- Use a telephone system
- Operate office equipment
- Prepare text from notes
- Prepare text from shorthand
- Prepare text from recorded audio instruction
- Produce documents
- Work effectively with other people
- Specialist or bespoke software 2
- Use IT systems 2
- Use IT to exchange information 2
- Word processing software 2
- Spreadsheet software 2
- Database software 2
- Presentation software 2
- Process customer financial transactions
- Operate credit control procedures
- Ensure your own actions reduce risks to health and safety
Entry requirments
There are no formal entry requirements for this qualification.
Costs
Costs are entirely subject to the individual and employer’s circumstances. If you or your staff are eligible for funding then this can greatly reduce the cost or even enable it to be offered without charge. In certain cases it may even be possible to receive wage compensation for time taken out of work for training. Whatever the cost, the business benefits that investing in the skills of your staff brings is guaranteed to make it a sound investment.
Call 020 7613 9430 or email employer@hackney.ac.uk to enrol
To print this course information, download the PDF on the right hand side of this page.
